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Refund Policy

A legal disclaimer

Welcome to Integrity Solutions LLC. By accessing or using our website, services, software, or products, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, you should not use our services.

1. Use of Services

Integrity Solutions LLC provides data management, cloud storage, analytics, and related technology services. You agree to use our services only for lawful purposes and in compliance with all applicable regulations.

You may not misuse, copy, resell, reverse-engineer, or attempt to gain unauthorized access to our systems.

2. Account Responsibilities

Clients are responsible for maintaining the confidentiality of login credentials and ensuring only authorized personnel access their account. Any activity conducted under your account is your responsibility.

3. Data Ownership & Rights

Clients retain full ownership of all data uploaded to our systems. Integrity Solutions LLC acts solely as a secure processor and custodian. We do not claim rights to your data and do not sell or share information with third parties.

4. Service Availability

We strive to maintain reliable and continuous service. However, occasional interruptions may occur for maintenance, upgrades, or unforeseen events. Integrity Solutions LLC is not liable for downtime or data access delays.

5. Payment & Billing

All services must be paid according to the selected plan or agreement. Failure to make timely payments may result in service suspension or termination.

6. Refund Policy

All purchases are protected by our 90-Day Money-Back Guarantee. Refund requests must be made within 90 days of purchase. Custom development work already completed is non-refundable. After 90 days, all sales are final.

7. Security & Compliance

We use industry-standard encryption and security practices. While our systems support compliance requirements, clients remain responsible for their own regulatory obligations and proper use of the platform.

8. Limitation of Liability

Integrity Solutions LLC is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability will not exceed the amount paid by the client in the 3 months prior to the claim.

9. Termination

We may suspend or terminate access for violations of these Terms or for activities that threaten system security or integrity. Clients may cancel services at any time with written notice.

10. Changes to Terms

Integrity Solutions LLC may update these Terms at any time. Continued use of our services after updates signifies acceptance of the revised Terms.

Refund Policy - the basics

Refund Guarantee:
Integrity Solutions LLC stands behind the quality of our data and cloud-service products. All purchases made through our company are backed by a 90-day money-back guarantee.

How It Works:

  • Clients may request a full refund within 90 days of the purchase date.

  • Refunds apply to all service packages, subscriptions, software tools, and onboarding fees.

  • To initiate a refund, clients must submit a written request to our support team at support@integritysolutionsak.com (placeholder — can be replaced).

  • Refunds will be processed within 5–10 business days once the request is approved.

Exceptions:

  • Refunds do not apply to custom development work or specialized integrations that have already been completed.

  • After 90 days from the purchase date, all sales and services are considered final.

Our Commitment:
We offer this guarantee to ensure that every customer feels confident, secure, and satisfied with the data solutions we provide.

What to include in the Refund Policy

  • Clients may request a full refund within 90 days of the purchase date.

  • Refunds apply to all service packages, subscriptions, software tools, and onboarding fees.

  • To initiate a refund, clients must submit a written request to our support team at support@integritysolutionsak.com (placeholder — can be replaced).

  • Refunds will be processed within 5–10 business days once the request is approved.

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